Customer Change Request Form

KO Welcomes Your Change Request

GET MORE BANG FOR YOUR BUCK- Here are a few tips to get your request done quickly and accurately (updated February, 2015):

  • Please add the website URL ( to the site that you want edited in the “Web page” field.
  • In you’re editing instructions, please include the URL of the page being edited, for example,
  • If you would like to include an image, PDF, or other form of attachment in your request, we have supplied you with a browse button for your convenience. There, you can select a file, and it will upload when you send your request. Zip/compressed files can be sent for multiple file uploads.
  • Have questions about what to put in the form? You can always give us a call and we’ll be happy to assist you! You are also welcome to give us a call if you would like to clarify anything in the changes. However, we don’t accept change requests via the phone. Email requests may be delayed.

NOTE 1: Our staff is not responsible for proofreading changes. Please check your text before sending, otherwise grammatical and spelling errors may be posted.

NOTE 2: If you have one change for every page, just send one request stating, “Change XYZ on all pages.” Otherwise, organize your website changes by web page to help speed up the editing process.

NOTE 3: Your request is placed in our project management task queue within one business day of receipt. Our typical turnaround time is currently 1-3 work days. We will advise you when the change has been made and is live. If this change is urgent, call us or leave a message if after hours.

Change Request

  • Please include the following info: What web site and page(s) are being edited? What are we to edit? Please follow directions to the left (above on mobile device):
  • If you need to send more than one file please compress them into one file to attach. If you do not have a compression software we recommend WinRAR
  • Accepted file types: zip, jpg, jpeg, png, pdf, doc, docx, Max. file size: 20 MB.
  • This field is for validation purposes and should be left unchanged.